Order and delivery

DELIVERY

The order confirmation and the tracking number of your package are sent by email (don't forget to check your spam).

Delivery time in France: 2 to 5 working days

Delivery time within the EU: 3 to 10 working days

Delivery time to international/non-EU countries: 3 to 20 working days (excluding customs controls)

(Customs fees may be applied depending on the Country, weight, etc.)

Carrier: LA POSTE – COLISSIMO

Delivery by COLISSIMO, to your home or to a Relay Point (depending on the country of destination).

Delivery is free from 60€ of purchase in mainland France and from 100€ of purchase in Belgium.

For all requests for information concerning shipping and delivery of your order, please contact our After-Sales Service at the following email address: sav@jylor.com

Thank you for trusting us, and do not hesitate to share your opinion as soon as receipt of your products.

PRODUCT RETURN/ WITHDRAWAL:
For all requests for returns for withdrawal, exchange or refund, please contact our After-Sales Service by email at the following address: sav@ jylor.con

IMPORTANT NOTE: the product must be intact: in its original packaging, unopened, unused, with stickers.

Return costs are the responsibility of the customer for the withdrawal and exchange of a product.

Do you want to distribute our products?

We answer all your questions.

MADE IN FRANCE

All our products are developed and manufactured in France.

EXPRESS DELIVERY

Anywhere in the world, at home or at a relay point.

SECURE PAYMENT

By credit card, or 3x free of charge with Scalapay®.

CUSTOMER SERVICE

Available Monday to Friday from 8 a.m. to 4 p.m. for any questions about our products or tracking your order.